Innovating Credit Collection
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Italcogim Energie 2010 Objectives Improve the performance of the outsourced debt collection process. Tasks As part of a test assignment of part of the Phone Collection service, Assist S.p.A. guaranteed its handling of the process, both introducing process innovations and developing a support application platform to manage and monitor all the phases of processing cases. Results +20% increase in receivables collected compared to the traditional process previously used. |
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