CRM Tech Solutions
We provide integrated IT solutions and vertical applications to manage multi-channel contact centers, at both inshore or offshore levels. We also provide technical services to manage CRM & Mktg Automation platforms.
Survey Management Platform
We provide a complete infrastructure to measure customer satisfaction, enabled by our Natural Language Process Engine.
Our Smart Routing platform allows customer’s seamless handover from a channel to another, to improve agent efficiency and customer satisfaction. The follow up system helps companies to redirect their customers enquiries to the right agent.