Multichannel by nature
Our goal has always been to turn each contact between a company and its customers into a positive experience and a business result. We have been pioneers in starting up multichannel contact centers, and we extended consumers’ experience from telephone to digital channel (mail, text, chat, social media) delivering industry’s top-ranking quality standards.
Large European presence
Our operation centers are located in different European areas, based on criteria such as proximity to relevant clients, availability of qualified human resources, language skills, cost-effectiveness, high standard of logistic and technological infrastructures, accessibility. We have centers in Italy, Croatia, Tunisia, Albania.
Our range of services
Our outsourcing services managed by our operation hubs through any contact channel are targeted to provide assistance and solve problem, achieve business results and offer a brand-new customer experience.