One Stop Shop for business transformationMOBILE

We deliver end to end customer interaction services, enabled by artificial and human intelligence

CRM & Marketing Consulting

We support our clients in every phase of their customers decision journey both on the strategic and delivery side, designing their CRM strategies and managing the whole process.

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UX Research & Design

We are one of the leading companies in Europe in User Experience Design: from the analysis of user behaviors, to design and development of new multichannel digital services.

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Mobile & Digital Solutions

We design and develop digital solutions specifically focussed on mobile devices, providing an end-to-end service through a top level technical team.

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Artificial Intelligence Enabled Solutions

We are one of the most bleeding-edge companies in Europe in customer interaction platforms based on Artificial Intelligence and NLP (Natural Language Processing) algorithms. M4Assist and EVA are our flagship solutions.

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Multichannel Customer Operations

We are one of the primary Italian players in customer operations outsourcing, and we focus on digital channels, integrating our automated management platforms.

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CRM Tech Solutions

We provide integrated IT solutions and vertical applications to manage multi-channel service centers, both inshore or offshore. Our Hosted Contact Center platform is in use on several clients in Europe. 

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Assist Academy

The Training Program for Digital Transformation

Businesses are increasingly affected by digital transformation process, which entails a series of remarkable changes: digital transformation is a progressive process that occurs at different levels and requires several skills and knowledge.

Our Academy has been created with the goal to raise awareness and train corporate teams to develop multidisciplinary digital skills and tackle transformation in a more effective way.

Assist Academy offers highly-specialized and flexible training programmes, designed to develop best of breed digital competence.

SEE OUR ACADEMY WEBSITE