CRM and Marketing Consulting
We help our clients to unveil their customer strategy and to design processes with one objective: to improve performance. Our proprietary methodologies are delivered by a highly skilled team of technology, design, marketing and operations experts.
We customize and master all major marketing automation platforms and we manage end to end CRM projects (data and system audit, data analytics, database building and management, data enrichment, digital adv support, reporting).
CRM Business Transformation Lab
Our advisory team, made of professionals specialized in customer operation, digital experience and CRM, supports our clients in mapping their customers’ journey, assessing customer experience over different touchpoints and setting up KPI’s and a plan of transformation of their customer operation processes.